Austin Water Company’s $1.6M boil-over outage caused by water boilers
Posted October 27, 2018 06:22:04 Austin Water’s boil-off outage caused an electrical failure that shut down some of its boilers, but has been repaired and is operating normally, the company said.
“Our crews are currently working around the clock to resolve the cause of this outage,” the company told the Austin American-Statesman in an email.
“At this time, the cause is being determined and we are continuing to evaluate all of our systems.”
The outage began Sunday afternoon after Austin Energy Services reported the utility was experiencing a high voltage surge that could cause an electrical fault.
The company also reported that it had two boilers with a backup generator, one with a generator that could not be used due to a leak, and the other with a battery backup generator that was not working.
Austin Energy’s outage lasted from 11:20 p.m.
Sunday to midnight Monday.
The utility said that the generators have been repaired.
It said it will be adding power to all of its facilities and restoring service as soon as possible.
Austin Water said it did not know how long the outage would last, but that its crews were able to return to operations shortly after the electrical problem was detected.
The Austin Water outage was first reported by the Texas Tribune.